We get to know our clients and their requirements right from the beginning of the project. We do this though a one-to-one consultation in order to get a clear understanding of our client, budget and what we need to achieve.
Tell us about your project
Design & Approval
You may already have plans for your project to share with us, if so great, if not, no problem! We can introduce you to one of our selection of trusted architects to suit your individual project best.
We will work with you all the way on this to ensure we are getting the most use of the space and budget available to achieve the best possible outcome.
Once we have full planning permission, the building control drawings will then need to be drawn and submitted. Sometimes, these are drawn at the same time as the full planning drawings in order to make the planning process more seamless.
Once the plans are submitted to the local authorities for planning permission, we can discuss the scope of the project, whether it’s a shell only, a full turnkey finish, or even with interior design!
Once we have all the information required from you, we will then get to work to supply a fully comprehensive, broken down, fixed quotation for your review. This takes 2 weeks.
Once received, we give you as much time as you need to come back to us with any amendments to the breakdown. This is a critical part of the entire process as it will prevent any unforeseen additions during the construction phase of your build.
Once the price is all in place, we will create a bespoke schedule of works and payments for you and your project, as well as a proposed start date.
Confirmation of Works
Once you’re all happy, we will send one document over with all the agreed details and breakdowns. Take your time to review this and make sure you’re 100% happy with everything. If so, sign on the dotted line and we’re ready to start the construction phase of the project.
Commencement of Works
On commencement, we will have a pre-start meeting with yourselves and the contracts/site foremen to discuss any special requirements, location of site set-ups etc. This is an important part of the process as you will be meeting the various management individuals who will take you through from now until practical completion.
Your build then starts and we will keep you informed at all times of progress, along with any issues and decisions that we may need, and of course be there for any questions you have.
We find the best way to communicate is by site visit or email, this way any onsite issues are addressed onsite and any paperwork which needs to be addressed is all logged.
2 Weeks Before Completion
As the project edges towards completion, a site visit is arranged to carryout a pre-snag. This ensures that we keep to our timescale as well and making sure we are managing your expectations.
We then work hard to make sure no stone is left unturned and the completions sign-off is to the highest of standards.
On completion, Province Group will hand over your new home, as well as all the relevant paperwork, guarantees and run through any final questions you may have. Once you’re all happy, your keys will then be handed over.
At Province, we understand that once your home has been lived in for a while, there will always be something that will need address, whether it’s a kitchen door that needs re-aligning, or your bi-folds have a sticky lock, the truth is, it happens.
So, on completion, we pre-book a 6-month appointment with you for one of our specialist finishes to return and address any niggles you may have, even if they are the smallest of things. We do this because we know that we’re only as good as our last job. We thrive off of recommendation, so this is particularly important to us.
Recommendation & Review
Once we have ensured your 100% satisfaction with our product, we will ask if you could kindly leave us a review on how we performed. This is for two reasons.
1 To ensure we have performed completely up to scratch on your build, and so we can absorb your feedback and look at how we can improved for next time.
2 So we can spread the word on how happy all of our clients are.